Training Courses, Events & Pre-booked Consultations and Meetings
Cancellation of a booking
Unless stated otherwise on the specific training course, event, pre-booked consultation and meeting correspondence, the following cancellation rates apply.
For training courses and events:
- If a cancellation is made within one month of the event, the fee is payable in full and no refund will be issued.
- A 75% refund will be issued for cancellations received two calendar months or more before
- A 50% refund will be issued for cancellations received up to one month before
For pre-booked consultations and meetings:
24 hours’ notice is required for cancelling all pre-booked consultations and meetings. If a cancellation is made at short notice (i.e. less than 24 hours), the fee is payable in full and no refund will be issued.
If you can no longer attend a training course/event/pre-booked consultation/meeting, you can substitute a colleague (for no additional fee). Please phone or e-mail (firstname.lastname@example.org ) if you wish to make a substitution.
Ecology Services UK Limited reserves the right to alter or cancel any course/event for whatever reason.
In the event of cancellation or postponement, we will endeavour to inform all delegates, in writing, at least two weeks before the event is due to take place, although please be aware that this is not always possible.
In the event of cancellation or postponement, all training and event fees paid will be reimbursed in full, or the payment will be transferred in full to another training course or event.
Ecology Services UK Limited shall not accept liability for any consequential loss and shall have no liability to reimburse any other costs that may have been incurred, including transport costs, accommodation etc.
In the event of cancellation or postponement of a pre-booked consultation or meeting, we will reimburse in full, or the payment will be transferred in full to another time and date suitable to both parties.
VAT is payable on training courses, events, pre-booked consultations and meetings.